I was brought on as a consultant for a short-term, quick turn around project of just a couple weeks to work on this issue of the usability of the platform where developers downloaded trials of their products
The initial portal they had to manage downloads of trial software for their developers was not user-friendly
Built upon their e-commerce platform it was hard for users to understand and manage the many downloads they may have had in the process of evaluating and working with the software.
The general idea of using the e-commerce platform was not going to change during this phase, so I had to work within the main page/product/check-out paradigm, even though it was not the approach I would have taken given a clean slate
I took the existing platform that the site was on and built it to be more user-friendly and work better for the idea of using this shopping cart idea to "purchase" downloadable samples, even though the platform they were using was not purpose-built for this.