Catherine Hicks
User Experience and Product Design Professional

Hewlett Packard
(HP)

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, their technology and services help customers around the world make IT more efficient, more productive and more secure.

Role & Project Summary

  • HP Access Catalog

  • The trend in consumerization has indelibly marked the enterprise. Employees expect access to content from their device of choice, their enterprise apps to work intuitively and their experience to be seamless. IT organizations, in turn, are facing increasing pressure to deliver a marketplace experience that makes it easy for employees to and and install applications and content that drive workforce productivity, while maintaining enterprise security and controlling costs.
  • With the HP Access Catalog’s user-friendly web interface, organizations can streamline the deployment of mobile applications to employees, easing administrative burdens. Through the catalog’s native identity management system or seamless integration with enterprise identity systems, IT organizations can ensure that users can easily nd and download the right applications for their role. In addition, the catalog allows IT organizations to drive updates to users to ensure they have the most current applications and data, increasing their mobile productivity and effectiveness without compromising security.
  • Seeing a need in the market, we were tasked to build a product that delivered via native mobile clients and a web interface, a pure Software-as-a-Service (SaaS) offering that helped organizations reduce the cost and complexity of managing applications on company-issued and bring-your-own-device (BYOD) mobile devices.

  • We believe administrators need a single platform to handle all applications for their enterprise users

    We believe that users want a single platform that will allow them to download enterprise apps for all their devices

    We really began by looking at the two biggest app stores: Android and iOs - and looking at how they could be translated into a multi-platform system. A lot of things mimick both of these but adding the complexity of having desktop and mobile apps means that these two platforms did not fully meet our requirements

Project Constraints

  1. Increase employee productivity from any place, at any time, by simplifying the delivery and management of mobile applications and content—both private and public—to enterprise employees, regardless of their device.
  2. mprove mobile efficiency with an intuitive self-service experience that makes it easy for employees to and the right applications based on their role.
  3. The new HP Access Catalog offers organizations a secure, private “app store” for employees to browse, search and download mobile applications and digital content onto their devices of choice, including mobile and tablets devices, as well as desktops
  4. Project Goals:
    1. successful build and launch
    2. adoption and use across multiple types of HP enterprise customers

Wireframes

Summary

  • We assumed that this would be something that could be marketed and sold as part of the HP anywhere platform, which was a suite of tools that handled mobile apps and management in other capacities - this was being built as an additional piece of that product
  • The biggest challenge in this project overall was coordinating all the features we were working on building with the 2 other UX designers who were working with me in building it
  • We all were in the same office so that helped a lot and we broke the product out by features to that really helped as well
  • The biggest thing I learned from working with this team and on this project was an attention to the level of detail I needed in order to build successful products.
  • Only being a few years into my career in full time User Experience roles, having a manger who pushed me to be better at what I was doing has been monumental to how I work today